Warranty obligations

The manufacturer guarantees the normal operation of the machine, provided that the consumer complies with the rules of storage, transportation, installation and proper operation of the machine provided for in this passport, within 6 months from the date of commissioning, but not more than 12 months from the date of receipt of the machine by the customer.

During the warranty period, the manufacturer shall eliminate the detected defect on the machine, provided that the customer complies with the rules of storage, installation and operation in accordance with the operating rules and the act signed by the Parties on the cause of the defect.

The manufacturer is not responsible in the following cases:

• non-compliance by the consumer with the operating rules;
• careless transportation and storage of the machine, both by the consumer and by the trading organization;
• the consumer makes changes to the design of the machine;
• use of the machine for purposes other than its intended use;
• incorrect connection to the power supply;
• operation of the machine without proper grounding;

In this case, the warranty card must contain a note on commissioning, maintenance with the company's seal and the name of the specialist.

In case of malfunctions or abnormal operation of the machine if the Consumer does not comply with the conditions of storage, transportation, installation or operation, the repair team is sent at the expense of the Consumer and the manufacturer does not bear any responsibility for the operation of the machine.

Address of the manufacturer: LLC "Vikan-Ukraine" 81121 Ukraine, Lviv region. Lviv district, Murovane village, 30 Budivelna str.
Tel. +38 067 4711249
E-mail: vikan.lviv@gmail.соm

Address of the service department: Vican-Ukraine LLC 81121 Ukraine, Lviv region, Lviv district, Murovane village. Lviv district, Murovane village, 30 Budivelna str.
Tel. +38 067 4711249
E-mail: vikan.lviv@gmail.соm